Last week, My Blind Spot founder and CEO Albert Rizzi and his guide dog Doxy were bound for New York on a US Airways flight. During a lengthy delay on the tarmac, a flight attendant took issue with Doxy’s position in the cabin. Suddenly and without notice, Albert and Doxy found themselves being taken off the plane. It was a horror story—but it turned into a tale of affirmation and support when Albert and Doxy’s fellow passengers refused to fly without them.